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Position Summary: Serves primarily as a Office Manager & Receptionist and supports operations of the office. This is a 40-hour per week, 52-week per year position.

Office Administrator Essential Duties:

• Assist in the management of the office operations at
• Order monthly office and program supplies with the director’s approval.
• Monitor bills and invoices to ensure timely payment. Create purchase requisitions and submit to the director for review and signature.
• Create a schedule for vendors to provide needed services.
• Report all cash and in-kind services and donations to the director for monitoring and tracking.
• Assist in supporting and directing new staff as they onboard with their new assignments.
• Assist the Director in supervising volunteers and students.
• Participate in programmatic meetings assigned by the Director.
• Ensure that customer needs are met by working closely with other departments.
• Assist Director in planning one annual Community Meeting.
• Attend designated trainings.
• Assist the Director in maintaining and promoting the cooperative harmonious professional teamwork environment,
• Perform work in an ethical manner and ensures that persons are treated with dignity and respect.
• Work occasional evenings and weekend hours as needed for programmatic activities.
• Other duties as assigned.

• Answer phone calls, forward calls or take messages to distribute to appropriate staff.
• To provide customers with program information and other agency referrals.
• Assists customers with inquiries and provide them with appropriate program application forms.
• Provide customers with time, date and location of appointments.
• Assists with the preparations of reports and or program applications as directed.
• Perform data entry and word processing to assist in the daily operation of the agency.
• Maintain and promote the cooperative, harmonious, teamwork environment
• Any other related duties as may be assigned.

Office Administrator Qualifications:

• High School diploma or equivalent
• Required to have a valid Ohio driver’s license, access to dependable transportation during working hours, and be insurable on Agency policy

Office Administrator Knowledge, Skills and Abilities:

• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• Accessible, approachable, and interpersonally engaged; developing and sustaining meaningful and productive bonds with others based on mutual respect.
• Pursue work with little supervision or assistance; directing one’s own efforts. Demonstrated ability to work independently and as part of a team.
• Flexible and effective team player, able to adapt to changes and a busy workplace environment.
• Knowledge of community resources.
• Ability to work with diverse communities.
• Ability to adapt to ever-changing needs of the department, including use of new cloud-based technology systems
• Strong organizational and project management skills to handle projects independently.
• Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor.
• Subject to criminal background check, pre-employment and random drug and/or alcohol testing and MVR.
• Excellent organizational skills and an ability to self-motivate.
• Excellent written/verbal communication and people skills.
• Computer literate – experience with MS Office: Word, Excel, Outlook, creating publications, and using internet.
• Experience with web content management.
• Ability to work under pressure, address multiple priorities and meet deadlines.
• Ability to identify key issues in problem solving and implement effective and creative solutions